Trends in Ecommerce: Globalization and Digital Transformation
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April 4, 2023

What We Learned at MAC Level Up 2023

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We’re just back from MAC Level Up 23 and still hyped! Not only did we learn a lot, but we had some great opportunities to collaborate with our peers in the fintech space. And we came home with some great new ideas to leverage as well as some new friends.

Maybe we’re a little bit biased, but one of our favorite MAC moments was listening to our very own Ron Teicher, EverC founder, explain to other leaders in the industry how to recognize the dark patterns of ecommerce’s looming threats.

Of course, the EverC team was also on hand sharing the latest insights and trends in ecommerce fraud risk, and how our risk intelligence solutions can help acquiring banks and payment service providers fight illicit activity on the web.

Here are three key takeaways that stuck with us as we departed Las Vegas:

  1. Author Nir Bashan’s keynote address really gave us a lot to think about as well as hope for the future, when he explained how both creativity and innovation are key to finding stability in our industry in uncertain times.
    We especially loved the eight tools he shared in his inspiring talk that we can unleash anytime we’re faced with monumental change. Bashan, the author of “The Creative Mindset,” has taught thousands of leaders across the world how to solve problems using creativity, so when he gave us tips, we sat up and listened.
  2. We couldn’t get enough of the awesome Wednesday breakout sessions that gave us the chance to meet a lot of peers in the industry. One of our favorite sessions Cyber Investigations of Suspect Merchants: Tips and Tricks for Underwriters and Compliance Teams, presented by our good friends on the RogueRx Investigations Team at NABP (National Association of Boards of Pharmacy).
  3. Last but not least, it’s always important to get updates from the card schemes over the course of the conference. Visa’s informative, engaging presentations included up-to-the-minute info on upcoming changes and enhancements to its Risk Compliance Programs. The Visa sessions were excellent—between rockstars Cihat, Natalia, and Robert, we couldn’t pick a favorite! And Mastercard gave an overview of BRAM program updates and a sneak peek at its customer-facing BRAM case tracking system and its new MATCH tool, launching later in 2023. Lots of valuable info from our friend JT over at Mastercard.

Our time at MAC Level Up 23 was very rewarding, and we will continue to share ideas in that forum. Stay tuned for our upcoming webinars and articles with MAC!