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April 10, 2024

“A coordinated attack requires a coordinated effort,” EverC VP and thought leader Melissa Sutherland told payment industry leaders recently at APP Level Up 24, calling on stakeholders across the industry to join forces to fight today’s sophisticated criminal networks infiltrating the payments landscape. 

“As custodians of the payments ecosystem, we must use every resource, tool, and process at our disposal to combat illicit actors. Because it’s never just about that one bad guy or that one instance of fraud,” she said. “It’s all connected to organized criminal networks that perpetrate heinous crimes like introducing illicit drugs into the legitimate supply chain, human trafficking, and terrorism financing.” 

Learning from industry leaders  

“EverC was proud to be a platinum sponsor of this year’s Level Up conference,” said Fernando Castellanos, EverC CRO, “Events are essential for us to connect with our clients and colleagues in the industry, and to learn about the latest trends in our industry.” 

Experts from card schemes and government agencies were on hand to provide key insights into ever-evolving guidelines and regulations. Benjamin Davidson, an attorney for the Federal Trade Commission (FTC), and Ed Marshall, a partner with the law firm Arnall Golden & Gregory, for example, led an interactive session that revealed the FTC’s current priorities and concerns, as well as the agency’s vision for the future. They covered topics such as the regulator’s stance on consumer protection, data security, and emerging payment technologies. 

Key takeaways  

The EverC team also gained valuable knowledge from breakout sessions.

The National Association Boards of Pharmacy (NABP) session about the pitfalls associated with online pharmacies and telemedicine platforms – and how to avoid them. The session was led by Niamh Lewis, Digital Health and Policy Expert for the NABP, and Justin Macy, NABP Director of Innovation. “This discussion revealed how scammers are taking advantage of the new demand for injectable weight loss drugs, which increases the risk of this category.” said Paul. 

 John Hughes got a lot out of the session led by Theresa Kananen, Partner at Arnall Golden & Gregory. Theresa joined compliance experts to provide insight into real world scenarios when two equally important regulatory bodies give conflicting guidance and mandates. John said, “This session explored the paradox that can arise from conflicting state laws governing privacy, the nuances of card brand guidelines, and other regulations around practices like surcharging.” 

We were honored to welcome Theresa Kananen as our special guest for our recent webinar, 2024 Ecommerce Trends: Maneuvering the Threat Landscape 

At EverC, we see industry events as an excellent opportunity to build and share our knowledge. Be sure to contact us if you would like to meet up at ETA Transact, where Melissa will be speaking; the Marketplace Risk Conference, where we will share the stage with Wish to present the story of our partnership; the annual meeting for INTA, the IACC Annual Conference, which we are proud to sponsor; and, of course, Money 20/20!